Client Support Engineer

Location: Aberdeen.

Viper Innovations Ltd provide innovative high-end engineering products and service solutions for the Global Subsea Oil & Gas and UK Rail Industries.  With our passion for product and service development this is an exciting time to join us and working within a dedicated and dynamic customer focused team you will be encouraged and rewarded for your contribution to the future success of the company.

We are currently looking for a Client Support Engineer to join our Product & Service Delivery Team.

If you are looking for a challenging client facing role, then this is for you! This role will support our aggressive business growth ambitions by providing technical support and guidance to aid clients with conducting remote installations of Viper products as well as and providing excellent technical service support for our installed base. The successful candidate shall be confident in proposing solutions to clients using Viper products and service capabilities and keen to explore new opportunities for the use Viper products and services.

This role will include diagnostics, fault finding, evaluation and repair services for predominantly our Subsea products.

At Viper Innovations you will be faced with a company that delivers first class technical products with a first-class customer experience. If you are up to the challenge of meeting, developing, and driving that customer journey then this is the role for you.

The role will be based in our Aberdeen office, there may be a requirement to support offshore therefore offshore survival training and medical certificate must be in place or attainable if not currently held. If you come from a technical background, have client facing experience and want an innovative outlook on your career then apply now.

What we offer you:

In return we can offer a competitive salary, 26 days holiday plus bank holidays (with the option to buy or sell 5 days), private medical healthcare scheme, life assurance, contributory pension scheme and profit related bonus.

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