Design for Reliability (DfR) is a process that ensures a product/service/system performs a specified function within expected environments over the expected lifetime.
Successful DfR requires the integrations of product design and process planning. When designing this way you are making all the decisions for the future with reliability in mind.
It could also be the case of insufficient knowledge of the user interface and the constraints placed upon the user with respect to rules, regulations, standards and interfaced operational technology. Simply put, there are myriad ways that rail industry practices, culture, environment and norms can combine to create barriers to extracting the required business benefits promised by digital innovation and change.
Many issues related to technology misfires also arise due to complications related to the soft skills required to manage a change on the network. When it comes to developing and delivering new products and technology into rail, it can be a daunting prospect. With so many stakeholders, differing needs and demands, cultural challenges, competing programmes, shifts in business priorities and organisational changes that can be seen in the day-to-day life of the railway it takes experience, understanding, an agile approach and the right attitude to change management to ensure a successful deployment.
The result of not managing these systemic issues can be very damaging for the client, the developer and the rail industry-at-large. A failure in any one of these areas can lead to a development taking many more years than required to get to the point of use. It can then lead to the impetus being lost, a competing technology gaining a foothold or the developer losing interest in the industry. This then impacts the operational business.