Senior Technical Support Engineer

Location: Portishead.

Viper Innovations Ltd provide innovative high-end engineering products and service solutions for the Global Subsea Oil & Gas and UK Rail Industries. With our passion for product and service development this is an exciting time to join us and working within a dedicated and dynamic customer focused team you will be encouraged and rewarded for your contribution to the future success of the company.

We are currently seeking a Senior Technical Support Engineer to join our Product & Service Delivery Team.

This role will be responsible for leading the technical support for Viper products. Ensuring timely provision of diagnostics, installations, commissioning, testing, fault finding, evaluation and repair to Viper customers.

At Viper Innovations you will be faced with a company that delivers first class technical products with a first-class customer experience. If you are up to the challenge of meeting, developing, and driving that customer journey then this is the role for you.

The role will be based in our Portishead office, the successful candidate will primarily be involved with the delivery and support of our electrical power distribution integrity monitoring product, which has been designed for the rail industry and known as “CableGuardian”.

Who we are looking for:

At Viper we are looking for someone who is enthusiastic and innovative in finding solutions. That can work on their own initiative, or as part of a team, and can operate with a high level of attention to detail. Supervisory experience is desirable but not essential for the role.

The successful candidate must have experience with design, test, and verification of electronic and electrical systems.  The ability to interpret electrical schematics and wiring diagrams would be advantageous as well as a keen interest in diagnosing electrical failures.

Must have achieved a minimum 2:1 bachelor’s degree in Electronic/Electrical Engineering or an equivalent/relevant degree. An accredited master’s degree would be preferable but not essential.

What we offer you:

In return we can offer a competitive salary, 26 days holiday plus bank holidays (with the option to buy or sell 5 days), private medical healthcare scheme, life assurance, contributory pension scheme and profit related bonus.

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