Senior Technical Support Engineer

Location: Portishead.

·       Do you enjoy delivering customer facing technical support?

·       Are you looking for an opportunity to work for an organisation that delivers first class technical products with a first-class customer experience?

·       Do you want you want to develop your career with a unique and growing, technology company with a global reach?

Viper Innovations provide innovative high-end engineering products and service solutions for the Global Subsea Oil & Gas and UK Rail Industries. We are the winners of the Innovation & Technology award at The Business Leader Awards Ceremony 2022 and have an Enterprise Partnership with IET.

As Senior Technical Support Engineer, you will receive 26 days holiday plus bank holidays (with the option to buy or sell 5 days), private medical healthcare scheme, life assurance, contributory pension scheme and profit related bonus.

In the role of Senior Technical Support Engineer, you will be based in our Portishead office, and primarily involved with the delivery and support of our electrical power distribution integrity monitoring product, which has been designed for the rail industry, and known as “CableGuardian”. You will be leading the technical support for Viper products, ensuring timely provision of diagnostics, installations, commissioning, testing, fault finding, evaluation and repair to Viper customers.

We are seeking someone who is enthusiastic and innovative in finding solutions. You will have experience of design, test, and verification of electronic and electrical systems.  It will be advantageous if you are able to interpret electrical schematics and wiring diagrams and able to diagnose electrical failures. Supervisory experience is desirable but not essential for the role.

For more information or an initial conversation, please email or click here to apply.