Technical Support Team Lead

Location: Portishead.

  • Do you have the skills to lead a support team?

  • Are you looking for an opportunity to work for an organisation that delivers first class technical products with a first-class customer experience?

  • Do you want you want to develop your career with a unique and growing, technology company with a global reach?

Viper Innovations Ltd provide innovative high-end engineering products and service solutions for the Global Subsea Oil & Gas and UK Rail Industries. We are the winners of the Innovation & Technology award at The Business Leader Awards Ceremony 2022 and have an Enterprise Partnership with IET.

As Technical Support Team Lead, you will receive 26 days holiday plus bank holidays (with the option to buy or sell 5 days), private medical healthcare scheme, life assurance, contributory pension scheme and profit related bonus.

In the role of Technical Support Team Lead, you will be based in our Portishead office, and lead a team primarily involved with the delivery and support of our electrical power distribution integrity monitoring product designed for the rail industry, known as “CableGuardian”. You will have lead technical support responsibility for Viper products, to ensure timely provision of installation, commissioning, diagnostics, testing, fault finding, evaluation and repair services to Viper customers for Rail and Industrial applications.

We are seeking someone who is enthusiastic and innovative in finding solutions. You will have an electrical background and experience of team development in an electronic and electrical systems support setting.  It will be advantageous if you are able to interpret electrical schematics and wiring diagrams and able to diagnose electrical failures. Supervisory experience is essential for the role.

For more information or an initial conversation, please email or click here to apply.